Mid-Level IT Help Desk Support Specialist (Government)

ProSidian Consulting, LLC; Reston (VA); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Health insurance package

401(k) retirement savings plan

Paid time off

Employee referral bonus program

Résumé du poste

A management and operations consulting firm is seeking an experienced Help Desk Support Service Specialist to provide IT services for government clients. The ideal candidate has over 3 years of technical support experience, a Bachelor's degree in a related field, and expertise in help desk management. This full-time position is based in Reston, Virginia, offering competitive compensation and a comprehensive benefits package.

Qualifications

• 3+ years of experience in support roles.
• Intermediate-level IT support for routine issues.
• Experience in supporting LAN/WAN systems.

Responsabilités

• Provide IT support at a national level.
• Assist senior team members with IT strategies.
• Maintain network availability.

Connaissances

Help desk management

Telecommunication support

Technical troubleshooting

Server maintenance

LAN/WAN management

Formation

Bachelor's degree in computer science or related field

Outils

CompTIA Security+

CISSP

Description du poste

A management and operations consulting firm is seeking an experienced Help Desk Support Service Specialist to provide IT services for government clients. The ideal candidate has over 3 years of technical support experience, a Bachelor's degree in a related field, and expertise in help desk management. This full-time position is based in Reston, Virginia, offering competitive compensation and a comprehensive benefits package.