Mid-Level IT Help Desk Support Specialist (Government)

ProSidian Consulting, LLC; Reston (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance package

401(k) retirement savings plan

Paid time off

Employee referral bonus program

Job summary

A management and operations consulting firm is seeking an experienced Help Desk Support Service Specialist to provide IT services for government clients. The ideal candidate has over 3 years of technical support experience, a Bachelor's degree in a related field, and expertise in help desk management. This full-time position is based in Reston, Virginia, offering competitive compensation and a comprehensive benefits package.

Qualifications

• 3+ years of experience in support roles.
• Intermediate-level IT support for routine issues.
• Experience in supporting LAN/WAN systems.

Responsibilities

• Provide IT support at a national level.
• Assist senior team members with IT strategies.
• Maintain network availability.

Skills

Help desk management

Telecommunication support

Technical troubleshooting

Server maintenance

LAN/WAN management

Education

Bachelor's degree in computer science or related field

Tools

CompTIA Security+

CISSP

Job description

A management and operations consulting firm is seeking an experienced Help Desk Support Service Specialist to provide IT services for government clients. The ideal candidate has over 3 years of technical support experience, a Bachelor's degree in a related field, and expertise in help desk management. This full-time position is based in Reston, Virginia, offering competitive compensation and a comprehensive benefits package.