Hearing Health Ambassador & Appointment Specialist

NationsBenefits, LLC; Gulfport (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador to support licensed dispensers at the Sam’s Club Hearing Aid Center in Gulfport, MS. You will engage customers, educate on hearing wellness, schedule appointments, and drive growth through community outreach and relationship building.

The role emphasizes daily outbound calling, facilitating tests, and promoting additional products while working primarily on-site within the center and club events.

Qualifications

• Experience in customer service, sales, or retail.
• Proficiency with basic computer systems and scheduling software.
• Strong oral and written communication, organizational, and problem-solving skills.

Responsibilities

• Have working knowledge of Hearing Aid Center products and services.
• Set the stage for full tests and purchases when engaging with Members.
• Complete 30-50 outbound calls daily to prospective and/or existing customers.
• Secure a minimum of 4 immediate or scheduled hearing tests daily for the hearing aid specialist or audiologist.
• Promote and sell non-hearing aid products when Members do not have hearing loss.
• Walk the club 95% of the time and assist with events.

Skills

Customer service

Sales

Retail experience

Appointment scheduling

Communication

Computer literacy

Education

High school diploma

Tools

Scheduling software

Job description

NationsBenefits is seeking a Hearing Ambassador to support licensed dispensers at the Sam’s Club Hearing Aid Center in Gulfport, MS. You will engage customers, educate on hearing wellness, schedule appointments, and drive growth through community outreach and relationship building.

The role emphasizes daily outbound calling, facilitating tests, and promoting additional products while working primarily on-site within the center and club events.