Hearing Care Coordinator — Patient Support & Scheduling

Sonova Group; Fountain Valley (CA); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K matching

Free hearing aids for employee

PTO & Holidays

No nights or weekends

Legal Shield

Floating holiday

Descripción de la vacante

Sonova Group is seeking a Hearing Care Coordinator for the Fountain Valley, CA clinic. You will work closely with clinical staff to schedule appointments, verify benefits, and support patients at the point of care.

The role involves greeting patients, handling follow-up calls, processing payments, assisting with inventory, and coordinating community outreach events. Prior health care experience and HIPAA knowledge are valued.

Formación

• 2+ years in a health care environment is preferred.
• Previous customer service experience is required.
• Hearing aids knowledge is a plus.

Responsabilidades

• Greet patients with a positive and professional attitude.
• Schedule appointments and manage patient files.
• Verify insurance benefits and assist with payments.
• Assist with inventory and supply orders.
• Support event planning and community outreach.

Conocimientos

Communication

Relationship building

HIPAA knowledge

MS Office

Outlook

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Outlook

Descripción del empleo

Sonova Group is seeking a Hearing Care Coordinator for the Fountain Valley, CA clinic. You will work closely with clinical staff to schedule appointments, verify benefits, and support patients at the point of care.

The role involves greeting patients, handling follow-up calls, processing payments, assisting with inventory, and coordinating community outreach events. Prior health care experience and HIPAA knowledge are valued.