Hearing Care Coordinator — Patient Experience Champion

Sonova Group; Redding (CA); Presencial; USD 30.000 - 32.000; Jornada completa

Descripción de la vacante

Sonova, a leader in hearing health, is seeking a Hearing Care Coordinator in Redding, CA. You will work closely with clinical staff to schedule appointments, verify insurance, and assist patients within the clinic.

The role supports patient care, processes payments, and helps with inventory and equipment. Candidates should have 2+ years in health care and strong customer service skills; hearing aid knowledge is a plus.

Formación

• Minimum high school diploma or equivalent.
• 2+ years in health care preferred.
• Previous customer service experience required.
• Experience with HIPAA regulations is a plus.

Responsabilidades

• Greet patients with a positive and professional attitude.
• Schedule appointments and manage patient flow.
• Verify insurance benefits and details.
• Assist with payments and process transactions.
• Support Hearing Care Professionals and physicians in clinic operations.
• Manage inventory and equipment where needed.
• Support event planning and community outreach efforts.

Conocimientos

Verbal and written communication

Relationship building

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Outlook

Descripción del empleo

Sonova, a leader in hearing health, is seeking a Hearing Care Coordinator in Redding, CA. You will work closely with clinical staff to schedule appointments, verify insurance, and assist patients within the clinic.

The role supports patient care, processes payments, and helps with inventory and equipment. Candidates should have 2+ years in health care and strong customer service skills; hearing aid knowledge is a plus.