Hearing Care Coordinator - Patient-Focused Clinic Support

Sonova USA Inc.; Hemet (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

401K with a Company Match

FREE hearing aids to all employees and

PTO and Holiday Time

No Nights or Weekends!

Legal Shield and Identity Theft Protec

Job summary

Sonova USA Inc. is seeking a dedicated Hearing Care Coordinator in Hemet, CA. You will work with clinical staff to ensure quality patient care, schedule appointments, verify benefits, and support patients throughout their visits.

Join a team focused on compassionate service and precise administrative support while contributing to community hearing care initiatives and patient outreach efforts.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in a health care environment preferred.
• Previous customer service experience required.

Responsibilities

• Greet patients professionally and maintain a positive attitude.
• Schedule appointments and verify insurance benefits.
• Assist with payments and patient intake forms.
• Process orders, verify pickup, and input data into system.

Skills

Verbal communication

Written communication

Customer service

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

Sonova USA Inc. is seeking a dedicated Hearing Care Coordinator in Hemet, CA. You will work with clinical staff to ensure quality patient care, schedule appointments, verify benefits, and support patients throughout their visits.

Join a team focused on compassionate service and precise administrative support while contributing to community hearing care initiatives and patient outreach efforts.