Hearing Care Coordinator & Patient Liaison

Florida Hearing; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Audibel is hiring a Patient Care Coordinator to support patient scheduling and communications. The role involves using Sycle to manage appointments, update records, and process purchases while maintaining a welcoming office environment.

The successful candidate will have strong communication skills, be comfortable multitasking in a fast-paced setting, and possess a high school diploma or equivalent. Bilingual abilities are a plus, and reliable transportation is preferred.

Qualifications

• Proficient computer skills required.
• Excellent communication skills; bilingual abilities are a plus.
• Ability to work quickly, accurately, and independently in a fast-paced environment.
• Strong multitasking capability to manage multiple tasks efficiently.
• Clear speech for effective communication with patients and team members.
• Reliable transportation to and from work.

Responsibilities

• Schedule management to ensure efficient patient care.
• Use Sycle to set appointments, update patient information, and record purchases.
• Communicate with patients, peers, corporate office, and manufacturers via phone, text, and email.
• Collaborate with office counterpart and regional/corporate management.
• Maintain a clean, inviting office environment and accurate deposit/inventory/call activity records.
• Understand and convey basic information about hearing instruments.

Skills

Computer skills

Communication skills

Bilingual

Multitasking

Speech clarity

Reliable transportation

Education

High school diploma or equivalent

Job description

Audibel is hiring a Patient Care Coordinator to support patient scheduling and communications. The role involves using Sycle to manage appointments, update records, and process purchases while maintaining a welcoming office environment.

The successful candidate will have strong communication skills, be comfortable multitasking in a fast-paced setting, and possess a high school diploma or equivalent. Bilingual abilities are a plus, and reliable transportation is preferred.