Patient Care Concierge – Hearing Health Front Office

Audibel; Gonzales (LA); Sur place; USD 21 000 - 24 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid holidays

Résumé du poste

Audibel is seeking a Patient Care Coordinator to greet patients, manage schedules, and maintain accurate records in a busy clinic environment. You will ensure a seamless front-office experience, coordinate appointments, and assist with billing and inventory while supporting patient education and retention initiatives.

The role requires customer service experience, solid communication, and the ability to multitask in a HIPAA-compliant setting.

Qualifications

• Customer service experience preferred in a retail or clinic setting.
• Ability to manage frontline operations and maintain patient records.
• Comfort with basic computer tasks and patient management software.

Responsabilités

• Greet and check in patients; provide a welcoming front office experience.
• Manage clinic schedule and update PMS with appointment outcomes within 24 hours.
• Handle accounts receivable, deposits, and daily cash reconciliation.
• Support patient education and retention marketing activities.
• Assist with events and HIPAA-compliant record handling.

Connaissances

Customer service

Multitasking

Communication

Interpersonal skills

Willingness to learn

Basic computer skills

Formation

High school diploma or GED

Outils

Sycle

Pay Junction

Microsoft 365

Description du poste

Audibel is seeking a Patient Care Coordinator to greet patients, manage schedules, and maintain accurate records in a busy clinic environment. You will ensure a seamless front-office experience, coordinate appointments, and assist with billing and inventory while supporting patient education and retention initiatives.

The role requires customer service experience, solid communication, and the ability to multitask in a HIPAA-compliant setting.