Patient Care Coordinator

Florida Hearing; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Audibel is hiring a Patient Care Coordinator to support patient scheduling and communications. The role involves using Sycle to manage appointments, update records, and process purchases while maintaining a welcoming office environment.

The successful candidate will have strong communication skills, be comfortable multitasking in a fast-paced setting, and possess a high school diploma or equivalent. Bilingual abilities are a plus, and reliable transportation is preferred.

Qualifications

• Proficient computer skills required.
• Excellent communication skills; bilingual abilities are a plus.
• Ability to work quickly, accurately, and independently in a fast-paced environment.
• Strong multitasking capability to manage multiple tasks efficiently.
• Clear speech for effective communication with patients and team members.
• Reliable transportation to and from work.

Responsibilities

• Schedule management to ensure efficient patient care.
• Use Sycle to set appointments, update patient information, and record purchases.
• Communicate with patients, peers, corporate office, and manufacturers via phone, text, and email.
• Collaborate with office counterpart and regional/corporate management.
• Maintain a clean, inviting office environment and accurate deposit/inventory/call activity records.
• Understand and convey basic information about hearing instruments.

Skills

Computer skills

Communication skills

Bilingual

Multitasking

Speech clarity

Reliable transportation

Education

High school diploma or equivalent

Job description

Patient Care Coordinator-

At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:

Benefits:

1. Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered
2. 60 Day Probationary Period
3. Benefit Eligibility - 1st of the Month following 60 Days
4. Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years
5. Sick/Personal Time - 1 Paid Day Per Quarter

Summary of Duties:

• Manage office schedule to ensure efficient patient care
• Utilize Sycle to set appointments, update patient information, and enter patient purchases
• Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
• Teamwork Oriented - Work along side your office counterpart; regional and corporate management
• Maintain a clean, inviting andfriendly environment in the office
• Maintain accurate records of deposits, inventory, and call activity
• Basic understanding and knowledge of hearing instruments and their function
  

Requirements:

• Proficientcomputer skills
• Excellent communication skills - bilingual is a plus
• Ability to work quickly, accurately, and independently in a fast-paced environment
• Strong ability to multitask for efficient use of time
• Speech clarity
• Reliable transportation

Hours of Operation:

• Monday - Friday 9AM - 4:30PM
• Saturdays by appointment only

Education:

• High school diploma or equivalent