Patient Care Coordinator

Florida-Hearing

Tampa (FL)

On-site

USD 32,000 - 42,000

Full time

7 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Vacation Time
Sick Time
Probation Period

Job summary

Audibel in Tampa, FL is seeking a Patient Care Coordinator to manage the office schedule and support patient care. You will use Sycle to book appointments, update records, and process purchases while communicating with patients, peers, the corporate office, and the manufacturer.

The role emphasizes teamwork with your office counterpart and regional/corporate management, maintaining a welcoming office, and accurate deposits/inventory records. Knowledge of hearing instruments is helpful.

Qualifications

  • High school diploma or equivalent.
  • Proficient computer skills.
  • Excellent communication; bilingual is a plus.

Responsibilities

  • Manage office schedule to ensure efficient patient care.
  • Use Sycle to set appointments, update patient information, and enter patient purchases.
  • Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer.
  • Teamwork Oriented - Work alongside your office counterpart; regional and corporate management.
  • Maintain a clean, inviting and friendly environment in the office.
  • Maintain accurate records of deposits, inventory, and call activity.
  • Basic understanding and knowledge of hearing instruments and their function.

Skills

Computer skills
Communication skills
Bilingual

Education

High school diploma or equivalent

Tools

Sycle

Job description

Patient Care Coordinator-

At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:

Benefits:
  1. Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered
  2. 60 Day Probationary Period
  3. Benefit Eligibility - 1st of the Month following 60 Days
  4. Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years
  5. Sick/Personal Time - 1 Paid Day Per Quarter
Summary of Duties:
  • Manage office schedule to ensure efficient patient care
  • Utilize Sycle to set appointments, update patient information, and enter patient purchases
  • Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
  • Teamwork Oriented - Work along side your office counterpart; regional and corporate management
  • Maintain a clean, inviting andfriendly environment in the office
  • Maintain accurate records of deposits, inventory, and call activity
  • Basic understanding and knowledge of hearing instruments and their function
Requirements:
  • Proficientcomputer skills
  • Excellent communication skills - bilingual is a plus
  • Ability to work quickly, accurately, and independently in a fast-paced environment
  • Strong ability to multitask for efficient use of time
  • Speech clarity
  • Reliable transportation
Hours of Operation:
  • Monday - Friday 9AM - 4:30PM
  • Saturdays by appointment only
Education:
  • High school diploma or equivalent
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