Hearing Care Coordinator — Patient Experience Lead

Florida-Hearing; Tampa (FL); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation Time

Sick Time

Probation Period

Résumé du poste

Audibel in Tampa, FL is seeking a Patient Care Coordinator to manage the office schedule and support patient care. You will use Sycle to book appointments, update records, and process purchases while communicating with patients, peers, the corporate office, and the manufacturer.

The role emphasizes teamwork with your office counterpart and regional/corporate management, maintaining a welcoming office, and accurate deposits/inventory records. Knowledge of hearing instruments is helpful.

Qualifications

• High school diploma or equivalent.
• Proficient computer skills.
• Excellent communication; bilingual is a plus.

Responsabilités

• Manage office schedule to ensure efficient patient care.
• Use Sycle to set appointments, update patient information, and enter patient purchases.
• Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer.
• Teamwork Oriented - Work alongside your office counterpart; regional and corporate management.
• Maintain a clean, inviting and friendly environment in the office.
• Maintain accurate records of deposits, inventory, and call activity.
• Basic understanding and knowledge of hearing instruments and their function.

Connaissances

Computer skills

Communication skills

Bilingual

Formation

High school diploma or equivalent

Outils

Sycle

Description du poste

Audibel in Tampa, FL is seeking a Patient Care Coordinator to manage the office schedule and support patient care. You will use Sycle to book appointments, update records, and process purchases while communicating with patients, peers, the corporate office, and the manufacturer.

The role emphasizes teamwork with your office counterpart and regional/corporate management, maintaining a welcoming office, and accurate deposits/inventory records. Knowledge of hearing instruments is helpful.