In-Person Patient Care & Scheduling Specialist

HearingLife; North Carolina; Ibrido; USD 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO & Paid Holidays

Work-Life balance is VERY important to

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and

Daycare Flex Savings Plan

Growth and development opportunities

Descrizione del lavoro

HearingLife operates a network of hearing care centers across the United States, seeking a Patient Care Coordinator to support clinics in delivering exceptional patient experiences and driving revenue goals.

You will handle front-desk tasks, appointment scheduling, insurance verification, and general office operations in a fast-paced, in-person setting with growth opportunities including onboarding and a Hearing Instrument Specialist Apprentice Program.

Competenze

• High school diploma or GED required; college degree preferred.
• 1-2 years of experience in customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills.

Mansioni

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 50-75 per day
• Schedule & confirm all patient appointments
• PPI Intake and processing
• Collect and verify medical insurance information for patients
• Ordering and receiving office supplies
• Payment processing
• Hearing Aid supplies inventory management
• Maintain office cleanliness
• Uphold and maintain all HIPPA standards

Conoscenze

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Scheduling software

EMR proficiency

Formazione

High school diploma or GED

College degree preferred

Strumenti

Scheduling software

EMR systems

Descrizione del lavoro

HearingLife operates a network of hearing care centers across the United States, seeking a Patient Care Coordinator to support clinics in delivering exceptional patient experiences and driving revenue goals.

You will handle front-desk tasks, appointment scheduling, insurance verification, and general office operations in a fast-paced, in-person setting with growth opportunities including onboarding and a Hearing Instrument Specialist Apprentice Program.