Hearing Care Concierge & Scheduler

Sonova; East Lansing (MI); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with a Company Match

FREE hearing aids to all employees and

discounts for qualified family members

PTO and Holiday Time

No Nights or Weekends!

Legal Shield and Identity Theft

1 Floating Holiday per year

Descripción de la vacante

Sonova is hiring a Hearing Care Coordinator for a clinic in East Lansing, MI. The role supports hearing care professionals, schedules appointments, verifies insurance, and assists patients with their needs. Strong communication and patient-relations skills are essential. Prior experience with hearing aids is a plus.

Current pay ranges from $18.00 to $21.00 per hour, with a monthly sales bonus. Clinic hours are Monday–Friday, 8:30 am–5:00 pm; 401K with company match and benefits are offered.

Formación

• High School Diploma or equivalent required or preferred.
• 2+ years in a health care environment preferred; prior customer service experience required.
• Experience with hearing aids is a plus.

Responsabilidades

• Greet patients with a positive and professional attitude.
• Schedule appointments and manage patient intake forms/notes.
• Verify insurance benefits and details; assist with support needs within the clinic.
• Provide first-level support to patients, answer questions, and process payments.
• Manage inventory, process patient orders, and assist with event planning and logistics.

Conocimientos

Communication (oral & written)

Relationship building

HIPAA knowledge

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Sonova is hiring a Hearing Care Coordinator for a clinic in East Lansing, MI. The role supports hearing care professionals, schedules appointments, verifies insurance, and assists patients with their needs. Strong communication and patient-relations skills are essential. Prior experience with hearing aids is a plus.

Current pay ranges from $18.00 to $21.00 per hour, with a monthly sales bonus. Clinic hours are Monday–Friday, 8:30 am–5:00 pm; 401K with company match and benefits are offered.