Healthcare Technology Delivery Lead

Accenture PLC

Hartford (CT)

On-site

USD 64,000 - 169,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, vision

401(k) plan

Bonus opportunities

Paid holidays & PTO

Career development opportunities

Job summary

Accenture is seeking a Program Delivery Consultant to support complex technology programs for healthcare clients. You are a hands-on problem solver who combines analytical, communication, and delivery skills with payer operations knowledge to drive impact.

You will work with cross-functional teams to develop high-quality deliverables, coordinate activities across on‑shore and offshore resources, track milestones, risks, and decisions, and prepare client-ready communications for stakeholders and

Qualifications

Minimum of 4 years of experience supporting technology programs or application implementations.
Minimum of 1 year of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with exposure to payer processes such as claims, enrollment and eligibility, benefits, or provider data management.
Minimum of 1 year experience creating client-ready deliverables and communicating with business and technology stakeholders, including presentations, status reports, plans, requirements, process documentation, and risk or issue summaries.
Minimum of 1 year experience working within cross-functional teams and structured technology delivery methodologies, including Agile and Scrum.
Bachelor’s degree or equivalent (minimum 12 years’ work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.

Responsibilities

Support workstreams within complex technology programs, helping teams deliver high-quality work on time and in alignment with client objectives.
Create and maintain client-ready deliverables, including program plans, status reports, executive presentations, process documentation, decision materials, and risk and issue summaries.
Gather and analyze business, operational, and technology requirements, translating findings into clear documentation and actionable recommendations.
Coordinate activities across Accenture, client, and technology partner teams, including geographically distributed on-shore and offshore resources.
Track milestones, deliverables, risks, issues, decisions, dependencies, and action items, escalating concerns to program leadership when appropriate.
Prepare clear and concise program communications for client stakeholders and Accenture leadership.
Facilitate working sessions, document decisions and outcomes, and follow through on assigned actions.
Apply knowledge of healthcare payer operations and technology delivery to analyze challenges and support effective program decisions.
Support testing, implementation readiness, deployment, go‑live, and post‑deployment optimization activities.
Identify opportunities to improve delivery processes, team coordination, deliverable quality, and client value.
Collaborate effectively with team members while taking ownership of assigned activities and deliverables.
Contribute to an inclusive team culture by sharing knowledge, supporting colleagues, and seeking opportunities for continued professional development.