Healthcare Tech Delivery Lead

Massachusetts Gaming Commission; Hartford (CT); On-site; USD 64,000 - 169,000; Full time

Job summary

Accenture is seeking a Program Delivery Consultant to support complex technology programs for healthcare clients. You will coordinate client-ready deliverables, gather requirements, and manage cross-functional teams across onshore and offshore resources.

Responsibilities include developing program plans, status reports, risk summaries, and executive presentations, while applying healthcare payer knowledge to guide decisions and ensure on-time delivery. Travel may be required.

Qualifications

• Minimum 4 years of experience supporting technology programs or application implementations.
• Minimum 1 year of experience in the healthcare payer and/or PBM industry, with exposure to payer processes such as claims, enrollment and eligibility, benefits, or provider data management.
• Minimum 1 year experience creating client-ready deliverables and communicating with business and technology stakeholders, including presentations, status reports, plans, requirements, process documentation, and risk or issue summaries.
• Minimum 1 year experience working within cross-functional teams and structured technology delivery methodologies, including Agile and Scrum.
• Bachelor's degree or equivalent (minimum 12 years' work experience).

Responsibilities

• Support workstreams within complex technology programs, helping teams deliver high-quality work on time and in alignment with client objectives.
• Create and maintain client-ready deliverables, including program plans, status reports, executive presentations, process documentation, decision materials, and risk and issue summaries.
• Gather and analyze business, operational, and technology requirements, translating findings into clear documentation and actionable recommendations.
• Coordinate activities across Accenture, client, and technology partner teams, including geographically distributed onshore and offshore resources.
• Track milestones, deliverables, risks, issues, decisions, dependencies, and action items, escalating concerns to program leadership when appropriate.
• Prepare clear and concise program communications for client stakeholders and Accenture leadership.
• Facilitate working sessions, document decisions and outcomes, and follow through on assigned actions.
• Apply knowledge of healthcare payer operations and technology delivery to analyze challenges and support effective program decisions.
• Support testing, implementation readiness, deployment, go-live, and post-deployment optimization activities.
• Identify opportunities to improve delivery processes, team coordination, deliverable quality, and client value.
• Collaborate effectively with team members while taking ownership of assigned activities and deliverables.
• Contribute to an inclusive team culture by sharing knowledge, supporting colleagues, and seeking opportunities for continued professional development.

Skills

Analytical skills

Communication skills

Delivery skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Project

Azure DevOps

Jira

Confluence

Microsoft Power Platform

Job description

Accenture is seeking a Program Delivery Consultant to support complex technology programs for healthcare clients. You will coordinate client-ready deliverables, gather requirements, and manage cross-functional teams across onshore and offshore resources.

Responsibilities include developing program plans, status reports, risk summaries, and executive presentations, while applying healthcare payer knowledge to guide decisions and ensure on-time delivery. Travel may be required.