Healthcare Tech Support & Onboarding Specialist

Cross Country Healthcare

Crystal Bay (NV)

On-site

USD 42,000 - 54,000

Full time

6 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Job summary

Cross Country Healthcare, a leading workforce solutions firm, seeks an role focused on onboarding support and professional engagement. The position involves assisting healthcare professionals and internal teams with onboarding, payroll, benefits, and portal navigation.

You will handle outbound and inbound communications across calls, chats, texts, social media, and emails, acting as a social media ambassador and connecting professionals with recruiters.

Qualifications

Assist healthcare professionals and internal departments with onboarding, payroll, benefits, and portal navigation.
Answer calls, chats, texts, social media posts, and emails.
Educate professionals on processes and assign expectations for each assignment.

Responsibilities

Assist healthcare professionals with onboarding, payroll, benefits, and portal navigation.
Make outbound and respond to inbound calls, chats, texts, social media, and emails.
Engage with professionals on social media and connect them with recruiters.
Use our applicant tracking system to document issues from request to resolution.
Educate new and existing healthcare professionals on processes and expectations.

Skills

Customer service

MS Office Suite

Social media platforms

Communication

Tools

Applicant Tracking System

Job description

You will handle outbound and inbound communications across calls, chats, texts, social media, and emails, acting as a social media ambassador and connecting professionals with recruiters.

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