Healthcare Tech Support & Onboarding Specialist
Cross Country Healthcare
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Benefits offered by this job
Job summary
Cross Country Healthcare in Texas is seeking a customer service oriented support specialist to assist healthcare professionals and internal departments with onboarding, payroll, benefits, and portal navigation.
You will handle outbound and inbound calls, chats, texts, and emails, educate professionals on processes, and act as a social media ambassador to connect professionals with recruiters while using our applicant tracking system to notate issues from request to resolution.
Responsibilities
- Assist healthcare professionals and internal departments resolve onboarding, payroll, benefits, navigating the portal and troubleshooting tech issues.
Job description
Cross Country Healthcare in Texas is seeking a customer service oriented support specialist to assist healthcare professionals and internal departments with onboarding, payroll, benefits, and portal navigation.
You will handle outbound and inbound calls, chats, texts, and emails, educate professionals on processes, and act as a social media ambassador to connect professionals with recruiters while using our applicant tracking system to notate issues from request to resolution.
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