Healthcare Switchboard & Emergency Communications Specialist

FirstHealth of the Carolinas; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking a switchboard operator to manage hospital communications, ensuring rapid response and clear message delivery across departments.

The role handles emergency codes, overhead paging, and beeper communication, supporting efficient operations in a healthcare setting. A High School diploma or GED is required, with public-facing experience preferred.

Qualifications

• High School diploma or GED.
• Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.

Responsibilities

• Answer incoming telephone calls via the switchboard system.
• Respond promptly to emergency codes and alarm notifications.
• Provide overhead paging services for physicians and staff.
• Operate and manage the beeper system to ensure timely communication.
• Maintain accurate and efficient message relay across departments.
• Support hospital operations by facilitating internal communications.

Skills

Communication

Public interaction

Multitasking

Education

High School diploma or GED

Job description

College of Pastoral Supervision and Psychotherapy is seeking a switchboard operator to manage hospital communications, ensuring rapid response and clear message delivery across departments.

The role handles emergency codes, overhead paging, and beeper communication, supporting efficient operations in a healthcare setting. A High School diploma or GED is required, with public-facing experience preferred.