Switchboard Operator

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking a switchboard operator to manage hospital communications, ensuring rapid response and clear message delivery across departments.

The role handles emergency codes, overhead paging, and beeper communication, supporting efficient operations in a healthcare setting. A High School diploma or GED is required, with public-facing experience preferred.

Qualifications

• High School diploma or GED.
• Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.

Responsibilities

• Answer incoming telephone calls via the switchboard system.
• Respond promptly to emergency codes and alarm notifications.
• Provide overhead paging services for physicians and staff.
• Operate and manage the beeper system to ensure timely communication.
• Maintain accurate and efficient message relay across departments.
• Support hospital operations by facilitating internal communications.

Skills

Communication

Public interaction

Multitasking

Education

High School diploma or GED

Job description

Overview

Efficiently manages incoming telephone communications via the switchboard, including the prompt handling of emergency codes and alarm systems. Provides critical support services to FirstHealth physicians and staff through overhead paging and the beeper system, ensuring timely and accurate message delivery across departments. Plays a key role in maintaining smooth operational flow and rapid response capabilities within the healthcare environment.

Responsibilities

• Answer incoming telephone calls via the switchboard system
• Respond promptly to emergency codes and alarm notifications
• Provide overhead paging services for FirstHealth physicians and staff
• Operate and manage the beeper system to ensure timely communication
• Maintain accurate and efficient message relay across departments
• Support hospital operations by facilitating internal communications

Qualifications

High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.