Healthcare Support Assistant — Patient Scheduling & Admin

U.S. Department of Veterans Affairs; Claremore (OK); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off: 37-50 days annually

Parental Leave: Up to 12 weeks paid

Retirement: Federal pension and 401(k)

Insurance: Health, vision, dental

Job summary

U.S. Department of Veterans Affairs is looking for a Medical Support Assistant in Claremore, Oklahoma. The position involves coordinating administrative activities, managing patient schedules, and providing first-line customer service to Veterans. Candidates should possess a high school diploma and demonstrate skills in communication and customer service. The role offers competitive salary, comprehensive benefits, and opportunities for career growth.

Qualifications

• Candidates must have U.S. citizenship.
• Proficient in English, both spoken and written.
• Experience level may include non-citizens (under specific conditions).
• Mastery in medical terminology and customer service skills is essential.

Responsibilities

• Coordinate admin activity and provide support to staff.
• Manage patient registration and appointment scheduling.
• Assist with consult management and reminders.
• Process hospital admissions and clinic appointments.

Skills

Communication

Customer Service

Medical Terminology

Office Automation Software

Education

High school diploma or GED

Job description

U.S. Department of Veterans Affairs is looking for a Medical Support Assistant in Claremore, Oklahoma. The position involves coordinating administrative activities, managing patient schedules, and providing first-line customer service to Veterans. Candidates should possess a high school diploma and demonstrate skills in communication and customer service. The role offers competitive salary, comprehensive benefits, and opportunities for career growth.