Medical Scheduling & Patient Care Assistant

U.S. Department of Veterans Affairs; Aurora (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

37-50 days of paid time off per year

Federal health and dental insurance

Traditional federal pension plan

Job summary

The U.S. Department of Veterans Affairs seeks a Medical Support Assistant in Aurora, Colorado, responsible for managing appointment scheduling and providing information to patients. Applicants should have a high school diploma and U.S. citizenship, with no prior experience necessary. The role offers full-time hours and competitive pay along with extensive paid time off, including vacation and sick leave. This position is not open to telework and will require on-site presence.

Qualifications

• U.S. Citizenship required; non-citizens may only be appointed under specific conditions.
• English language proficiency required (spoken and written).
• No experience necessary.

Responsibilities

• Schedule and reschedule patient appointments.
• Review and document clinical and administrative EHR.
• Provide information to patients and resolve complaints.

Skills

Basic medical terminology knowledge

Ability to communicate effectively

Ability to schedule appointments independently

Customer-service skill

Education

High school diploma or equivalent

Job description

The U.S. Department of Veterans Affairs seeks a Medical Support Assistant in Aurora, Colorado, responsible for managing appointment scheduling and providing information to patients. Applicants should have a high school diploma and U.S. citizenship, with no prior experience necessary. The role offers full-time hours and competitive pay along with extensive paid time off, including vacation and sick leave. This position is not open to telework and will require on-site presence.