Clinic Scheduling & Patient Care Assistant

U.S. Department of Veterans Affairs; Clinton (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

37-50 days of annual paid time off

Competitive salary with regular increases

Child care subsidy eligibility

Job summary

The U.S. Department of Veterans Affairs seeks a full-time Medical Support Assistant in Clinton, Oklahoma. The role involves assisting Veterans with healthcare inquiries, scheduling appointments, and providing excellent customer service in a fast-paced environment. Candidates must possess a high school diploma, be proficient in English, and have knowledge of medical terminology to support patient care effectively. Strong communication skills are essential as the role demands interaction with diverse individuals.

Qualifications

• Candidate must be proficient in spoken and written English.
• High school diploma or equivalent from a recognized institution.
• Knowledge of basic medical terminology relevant to patient care.

Responsibilities

• Provide advisory and technical assistance to Veterans seeking medical care.
• Greet and provide guidance at outpatient clinics.
• Schedule, cancel, and reschedule patient appointments.

Skills

Knowledge of basic medical terminology

Skill in recording patient messages

Ability to communicate effectively

Education

High school diploma or equivalent

Tools

Various office automation equipment

Job description

The U.S. Department of Veterans Affairs seeks a full-time Medical Support Assistant in Clinton, Oklahoma. The role involves assisting Veterans with healthcare inquiries, scheduling appointments, and providing excellent customer service in a fast-paced environment. Candidates must possess a high school diploma, be proficient in English, and have knowledge of medical terminology to support patient care effectively. Strong communication skills are essential as the role demands interaction with diverse individuals.