Advanced Medical Scheduling Specialist

U.S. Department of Veterans Affairs; Hyannis (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant at the VA Providence Health Care System. The role involves providing administrative support, managing patient scheduling, and ensuring high-quality service to Veterans.

Qualified candidates will possess a high school diploma or equivalent, outstanding customer service skills, and experience in a clinic or hospital setting. This position requires working day and evening shifts, Monday through Friday, based on facility requirements.

Qualifications

• Must be a U.S. citizen.
• High school diploma or GED required.
• Proficient in spoken and written English.
• One year of experience in a clinic or hospital setting.

Responsibilities

• Provide administrative support for the assigned section.
• Schedule appointments and update patient information.
• Serve as the initial point of contact for patient appointments.
• Ensure data entry accuracy into VISTA.

Skills

Customer service skills

Communication skills

Scheduling experience

Clerical experience

Knowledge of medical terminology

Education

High school diploma or equivalent

Tools

VISTA scheduling software

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant at the VA Providence Health Care System. The role involves providing administrative support, managing patient scheduling, and ensuring high-quality service to Veterans.

Qualified candidates will possess a high school diploma or equivalent, outstanding customer service skills, and experience in a clinic or hospital setting. This position requires working day and evening shifts, Monday through Friday, based on facility requirements.