Healthcare Practice Admin Coordinator

Yale NewHaven Health; Old Lyme (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Yale NewHaven Health in Old Lyme, CT is seeking an Administrative Associate to coordinate patient care and physician activity at the front desk, greet patients, answer calls, and manage records.

The role emphasizes attention to detail, strong organizational and communication skills, and the ability to multitask in a fast-paced clinical environment; EEO/AA/Disability/Veteran status applies.

Qualifications

• High School degree or equivalent required.
• 1 year of administrative or customer service experience required; hospital/physician practice preferred.
• EMR experience preferred; proficiency with Microsoft Office.

Responsibilities

• Coordinate patient check-in and front desk operations to ensure efficient service.
• Maintain appointment schedules and communicate changes to staff.
• Answer calls, take messages, and route to appropriate personnel.
• Process pre-authorizations as required by insurance for upcoming tests/procedures.
• Maintain electronic medical records and/or paper charts in accordance with policy.

Skills

Organizational skills

Communication skills

Customer service

Teamwork

Multi-tasking

Education

High School diploma or equivalent

Tools

EMR software

Microsoft Office

Job description

Yale NewHaven Health in Old Lyme, CT is seeking an Administrative Associate to coordinate patient care and physician activity at the front desk, greet patients, answer calls, and manage records.

The role emphasizes attention to detail, strong organizational and communication skills, and the ability to multitask in a fast-paced clinical environment; EEO/AA/Disability/Veteran status applies.