Healthcare PM Lead - Implementations & Operations

Modernizing Medicine, Inc.; Florida; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid Time Off

Flexible Spending Account

LinkedIn Learning access

Hybrid work arrangement

Dog-friendly HQ

Job summary

ModMed is seeking a Manager of Project Management to lead a team of project managers responsible for implementing ModMed's product suite. The role emphasizes daily operations, KPI achievement, and cross-functional collaboration to ensure successful deployments and ongoing process improvements.

You will escalate issues, drive CSAT initiatives, and contribute to scalable methodologies while partnering with other departments to meet strategic goals.

Qualifications

• Bachelor's degree in Business or Healthcare preferred.
• 3–5 years of experience in Project Management or related field.
• PMP certification strongly preferred.
• Healthcare background preferred.

Responsibilities

• Oversee daily operations of the Project Management team (30%).
• Drive KPIs such as CSAT and time to activation; develop scalable implementation methodologies.
• Provide regular status updates and stakeholder readouts across the organization.
• Maintain quality standards and CSAT, coaching PMs based on feedback.
• Coordinate capacity planning and budgeting with senior leadership.

Skills

PMP

Team leadership

Project management

Healthcare

Education

Bachelor's degree (Business/Healthcare)

Job description

ModMed is seeking a Manager of Project Management to lead a team of project managers responsible for implementing ModMed's product suite. The role emphasizes daily operations, KPI achievement, and cross-functional collaboration to ensure successful deployments and ongoing process improvements.

You will escalate issues, drive CSAT initiatives, and contribute to scalable methodologies while partnering with other departments to meet strategic goals.