Healthcare Operations Specialist: Process & Care Excellence

AdaptHealth; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off including 6 paidholidays

Employee Stock Purchase Plan

Paid Parental Bonding Leave

Short and Long-term Disability Income

Life and AD&D Insurance

FSA and HSA

Teledoc access

Job summary

AdaptHealth in Nashville, TN seeks an Operations Specialist to drive patient care excellence and operational efficiency. The role focuses on workflow optimization, documentation review, and EMR data handling to ensure accurate authorizations and compliant processes.

Ideal candidates will have healthcare administration experience, strong communication, and the ability to multitask across projects while maintaining high standards of quality and HIPAA compliance.

Qualifications

• One (1) year of relatable work experience required.
• Experience in healthcare administration or related field preferred.
• Excellent verbal and written communication with attention to detail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Navigate EMR systems to enter, track, and validate patient data.
• Analyze workflows and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Administrative skills

Microsoft Office

Healthcare knowledge

Verbal and written communication

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth in Nashville, TN seeks an Operations Specialist to drive patient care excellence and operational efficiency. The role focuses on workflow optimization, documentation review, and EMR data handling to ensure accurate authorizations and compliant processes.

Ideal candidates will have healthcare administration experience, strong communication, and the ability to multitask across projects while maintaining high standards of quality and HIPAA compliance.