Healthcare Operations Specialist - Patient Care & Efficiency

AdaptHealth, LLC; Mount Juliet (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Health insurance

Life and AD&D Insurance

Flexible Spending Accounts (FSA)

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvements, documentation review (insurance verification, authorizations), and EMR data entry and validation.

You will analyze processes, identify errors, and implement solutions to boost efficiency while collaborating with teams to resolve issues and communicate trends. Experience in healthcare admin is preferred.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Healthcare systems

Education

High School Diploma

Associate’s degree in Healthcare Administration

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvements, documentation review (insurance verification, authorizations), and EMR data entry and validation.

You will analyze processes, identify errors, and implement solutions to boost efficiency while collaborating with teams to resolve issues and communicate trends. Experience in healthcare admin is preferred.