Healthcare Operations Specialist - Process & Care

AdaptHealth, LLC; Blairsville (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

HSA/FSA

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our region. You will help optimize workflows, verify insurance, and manage data in EMR systems while collaborating with cross-functional teams to improve care delivery.

The role requires at least one year of related experience and a high school diploma or equivalent, with healthcare administration experience considered a plus.

Qualifications

• One year of relatable work experience.
• High School Diploma or Associate’s degree in a related field.
• Experience in healthcare administration is a plus.
• Strong communication and attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Communication skills

Multi-tasking

Analytical thinking

Detail oriented

Education

High School Diploma

Associate’s degree in Healthcare Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our region. You will help optimize workflows, verify insurance, and manage data in EMR systems while collaborating with cross-functional teams to improve care delivery.

The role requires at least one year of related experience and a high school diploma or equivalent, with healthcare administration experience considered a plus.