Healthcare Operations Specialist: Process & Patient Care

AdaptHealth, LLC; Camden (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off and holidays

Life and AD&D Insurance

FSA/HSA

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will optimize workflows, verify insurance, and enter/track data in EMR systems while ensuring HIPAA and infection control standards are met.

The role requires at least one year of relatable experience, a High School Diploma or higher, and preferred healthcare administration or related experience. Strong communication and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• One year of relatable work experience required.
• High School Diploma or higher with related degree required.
• Experience in management, administrative, clerical, insurance, billing, call center, or customer service preferred but not required.
• Healthcare or Medicare-certified environment experience is a plus.
• Excellent communication, analytical, problem-solving, and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills; knowledge of healthcare systems is a plus.
• Able to work independently following procedures.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Meet quality and performance metrics while managing multiple priorities
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
• Perform other duties as assigned

Skills

Communication skills

Multi-tasking

Microsoft Office

Independent worker

Education

High School Diploma

Associate's degree in Healthcare/Business Administration or related field

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will optimize workflows, verify insurance, and enter/track data in EMR systems while ensuring HIPAA and infection control standards are met.

The role requires at least one year of relatable experience, a High School Diploma or higher, and preferred healthcare administration or related experience. Strong communication and the ability to multi-task in a fast-paced environment are essential.