Healthcare Operations Specialist

AdaptHealth; Bogart (GA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off (PTO)

Health, dental, vision benefits

Employee Stock Purchase Plan

Paid parental leave

Disability insurance

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our networks. You will improve workflows, verify insurance, and manage patient data within EMR systems.

The role focuses on process improvement, cross-functional collaboration, and maintaining compliance with payer guidelines and health regulations. Prior experience in healthcare or medical supply is a plus; strong communication, multitasking, and attention to detail are essential.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Relatable work experience

Healthcare knowledge

Communication skills

Multi-tasking

Education

High School Diploma

Associate's degree or equivalent

Healthcare Administration related degree

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our networks. You will improve workflows, verify insurance, and manage patient data within EMR systems.

The role focuses on process improvement, cross-functional collaboration, and maintaining compliance with payer guidelines and health regulations. Prior experience in healthcare or medical supply is a plus; strong communication, multitasking, and attention to detail are essential.