Healthcare Operations Specialist: Elevate Patient Care & Ops

AdaptHealth LLC; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Employee Stock Purchase Plan

Short/Long-term disability insurance

Life and AD&D insurance

FSA/HSA options

Teledoc access

Job summary

AdaptHealth is hiring an Operations Specialist to support patient care and drive operational excellence across our national network. You will impact patient outcomes while refining processes and boosting team performance.

The role emphasizes workflow optimization, insurance verification, and EMR data management with a focus on quality and compliance. A related healthcare admin background is preferred.

Qualifications

• Minimum one year of relatable work experience required.
• High school diploma or an associate’s degree is required.
• Healthcare administration or business administration background is a plus.
• Excellent communication, analytical, and problem-solving abilities.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Analytical skills

Problem solving

Decision making

Attention to detail

Multi-tasking

Independent work

Education

High School Diploma

Associate’s degree

Healthcare Administration

Business Administration

Equivalent work experience

Job description

AdaptHealth is hiring an Operations Specialist to support patient care and drive operational excellence across our national network. You will impact patient outcomes while refining processes and boosting team performance.

The role emphasizes workflow optimization, insurance verification, and EMR data management with a focus on quality and compliance. A related healthcare admin background is preferred.