Healthcare Operations Specialist: Elevate Patient Care

AdaptHealth, LLC; Aberdeen (WA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental Leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA

Telehealth access

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regional operations. The role focuses on improving workflows, handling documentation, and ensuring data accuracy in EMR systems.

The position requires at least a High School Diploma or an Associate’s degree in a related field, and one year of relatable experience. Strong communication and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• High School Diploma or Associate’s degree in relatable field.
• One year of relatable work experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Communication skills

Multi-tasking

Microsoft Office

Independent work

Education

High School Diploma

Associate’s degree in Healthcare Administration

Tools

EMR systems

Insurance verification software

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regional operations. The role focuses on improving workflows, handling documentation, and ensuring data accuracy in EMR systems.

The position requires at least a High School Diploma or an Associate’s degree in a related field, and one year of relatable experience. Strong communication and the ability to multi-task in a fast-paced environment are essential.