Healthcare Operations Specialist

AdaptHealth, LLC; Hendersonville (NC); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

401(k) match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

FSAs/HSAs

Teledoc access

ID Theft Protection

Legal Plan

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. This role focuses on improving workflows, ensuring accurate documentation, and navigating EMR systems across regions.

The position emphasizes collaboration with leadership, compliance with payer guidelines, and contributing to training and cross-functional support while meeting set quality metrics.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate degree in a relatable field or Healthcare Admin.
• Experience in admin, insurance, billing, claims, or customer service preferred.
• Experience in healthcare orgs or Medicare environment is a plus but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

1 year experience

Excellent communication

Multi-tasking

Analytical skills

Problem solving

Education

High School Diploma

Associate degree

Healthcare Admin

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. This role focuses on improving workflows, ensuring accurate documentation, and navigating EMR systems across regions.

The position emphasizes collaboration with leadership, compliance with payer guidelines, and contributing to training and cross-functional support while meeting set quality metrics.