Healthcare Operations Coordinator

Tufts Medical Center; Boston (MA); On-site; USD 51,000 - 64,000; Full time

Job summary

Tufts Medicine is seeking an Administrative Coordinator to provide administrative coordination, reporting, day-to-day support, and daily operational tasks for the assigned program. This role serves as a liaison and helps organize resources to meet short- and long-term goals while ensuring quality health care.

Responsibilities include coordinating staffing, managing schedules and payroll, analyzing data, facilitating communications, supporting compliance with regulatory standards, and driving

Qualifications

• Two years of administrative experience.
• High school diploma or equivalent.

Responsibilities

• Collaborates with leadership to improve service outcomes and patient satisfaction.
• Oversees day-to-day functions including budget, payroll, staffing, and scheduling.
• Acts as the primary clerical go-to for program needs and billing tasks.
• Develops and guides workflow processes to improve efficiency.
• Coordinates staffing based on volume and needs to ensure uninterrupted care.
• Collects and analyzes data to inform decisions.
• Facilitates internal and external communications and updates.
• Leads meetings to discuss policies and updates relevant to care delivery.
• Supports regulatory compliance and quality improvement efforts.
• Participates in orientation and reminds progress to management.

Skills

Computer literacy

Customer service

Interpersonal skills

Healthcare revenue understanding

Analytical thinking

Leadership

Organizational skills

Administrative tasks

Prioritization

Flexibility

Bilingual

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

CRM systems

Job description

Tufts Medicine is seeking an Administrative Coordinator to provide administrative coordination, reporting, day-to-day support, and daily operational tasks for the assigned program. This role serves as a liaison and helps organize resources to meet short- and long-term goals while ensuring quality health care.

Responsibilities include coordinating staffing, managing schedules and payroll, analyzing data, facilitating communications, supporting compliance with regulatory standards, and driving