Healthcare Learning & Development Specialist (Remote)

Integra Partners; Columbus (OH); Remote; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation

401(k) matching

Health, vision & dental benefits

Paid time off

Parental leave

Sick time

Holidays & events

Career development

Job summary

Integra Partners is seeking a Training Specialist to design, develop, and coordinate a comprehensive operations training program across diverse locations. You will partner with Operations leadership and the executive team to diagnose needs, drive change, and deliver best-in-class training solutions that align with business strategy.

The role emphasizes creating learner journeys, evaluating progress, and implementing engaging training methods.

Qualifications

• BS or BA Degree in Business Management, Human Resources, Engineering, Education and Learning, Applied Behavioral Science, Organizational Development, or related field required, or 2 Years of experience in training & development in lieu of degree.
• 2+ Years of experience in Training & Development, healthcare experience preferred in a training environment.
• Knowledge and practical experience within the healthcare industry, including pre-authorization, utilization reviews, medical claims processing, healthcare operations workflows, and regulatory/compliance requirements.
• Proven experience in designing multiple training events in a corporate setting.
• Extensive knowledge of instructional design theory and learning principles.
• Familiarity with traditional and modern training methods, tools, and techniques.
• Experience training for call center or Operations areas in the health care industry preferred.
• Adequate knowledge of learning management software. Experience using training tools such as Articulate or Captivate and learning management solutions preferred.
• Experience using learning management software such as Eloomi preferred.
• Understanding of career development and employee engagement practices and experience measuring engagement and implementing practices to increase organizational performance.
• Demonstrated enthusiasm about the growth and development of people to reach their full potential through skill building experiences.
• Ability to execute and thrive in a fast paced, changing, matrixed and highly collaborative environment.
• Must be able to manage large scale, complex projects for the company on time, within budget and with agreed upon deliverables.
• Strong facilitation, communication, presentation and training skills.
• Ability to lead and motivate others.
• Ability to interact effectively across all levels of the organization.
• Experience from consultation to development and implementation of initiatives.
• Self‑motivated, entrepreneurial attitude with a willingness to do whatever it takes to get things done.

Responsibilities

• Design, develop and implement training content using different learning modalities for internal employees and external customers in partnership with internal subject matter experts.
• Create content that addresses skill and knowledge gaps, need for improvement, or change in processes.
• Owns, evaluates, and constantly improves the New Hire Orientation. Collaborate with each of the operational areas to create content for Department specific New Hire Orientations.
• Develops and implement effective ways to conduct training and make it fun through workshops, training retreats, gamification etc.
• Support the development and implementation of change enablement strategies, processes, and methodologies, including change management and training.

Skills

Facilitation

Communication

Presentation skills

Training

Project management

Leadership

Collaboration

Change management

Learning & development

Analytical needs assessment

Education

Bachelor's degree in Business Management / HR / Engineering / Education & Learning / Organizational Development

Tools

Eloomi

Articulate

Captivate

Learning Management System (LMS)

Job description

Integra Partners is seeking a Training Specialist to design, develop, and coordinate a comprehensive operations training program across diverse locations. You will partner with Operations leadership and the executive team to diagnose needs, drive change, and deliver best-in-class training solutions that align with business strategy.

The role emphasizes creating learner journeys, evaluating progress, and implementing engaging training methods.