Healthcare IT Desktop Support Specialist

The California State University

San Jose (CA)

On-site

USD 89,000 - 94,000

Full time

2 days ago

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Job summary

San José State University is seeking a Desktop Support Specialist to provide advanced technical support for hardware, software, and networks, including electronic health records and telehealth platforms. You will oversee the full lifecycle of Student Wellness Center technology assets, manage inventories, and plan refresh cycles to ensure secure, compliant operations.

You will install and maintain operating systems and applications, coordinate small projects, and create documentation, dashboards,

Qualifications

Requires a bachelor’s degree or equivalent.
Two years of relevant experience required; more experience may substitute for education.

Responsibilities

Provide advanced technical support for hardware, software, networks, and EHR/telehealth platforms.
Manage full lifecycle of Wellness Center tech assets including inventory, checkout, refresh, and disposal.
Install, configure, and maintain OS and applications per IT standards and data privacy rules.
Coordinate small tech projects and collaborate with campus IT, vendors, and staff to improve service.
Develop documentation, reports, dashboards, and staff training for operations and compliance.