Healthcare IT Desktop Support Specialist
San Jose State University
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Job summary
San Jose State University is seeking a Desktop Support Specialist within the Shared Services - Student Wellness Center to deliver advanced technical support across clinical and administrative environments. You will manage the complete lifecycle of technology assets, troubleshoot complex issues, and support electronic health records and telehealth platforms, collaborating with campus IT and staff.
The role emphasizes secure, compliant operations, documentation, and staff training to sustain
Qualifications
- Bachelor's degree or equivalent in a related field.
- Two years of relevant experience; advanced degree may substitute.
- Experience supporting healthcare/clinical software is a plus.
Responsibilities
- Provide advanced technical support for hardware/software and healthcare platforms.
- Manage lifecycle of technology assets including inventory and disposal.
- Install, configure, maintain OSs and specialized software per standards.
- Coordinate small technology projects with campus IT and stakeholders.
- Develop documentation, reports, and training to support operations.
Skills
Education
Tools
Job description
San Jose State University is seeking a Desktop Support Specialist within the Shared Services - Student Wellness Center to deliver advanced technical support across clinical and administrative environments. You will manage the complete lifecycle of technology assets, troubleshoot complex issues, and support electronic health records and telehealth platforms, collaborating with campus IT and staff.
The role emphasizes secure, compliant operations, documentation, and staff training to sustain
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