Senior AV & IT Support Specialist

San José State University

San Jose (CA)

On-site

USD 64,582 - 94,078

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits package

Employee discounts

Job summary

San José State University is seeking a Technology Support Specialist to enhance our campus learning environments. This role requires expertise in AV installation and troubleshooting across various platforms. You will lead technical support for classes and events, ensuring seamless technology operations.

The ideal candidate has experience in maintaining AV systems and a commitment to exceptional customer service. This position offers competitive salary and comprehensive benefits.

Qualifications

Two years of relevant experience.
Hands-on experience troubleshooting AV equipment.
Experience with Mac & Windows platforms.

Responsibilities

Provide advanced troubleshooting and maintenance for AV systems.
Manage classroom and event technology operations.
Develop and maintain comprehensive user documentation.

Skills

AV installation

Troubleshooting

Customer service

Network fundamentals

Time management

Education

Bachelor's degree in a related field

Tools

Extron

Crestron

Q-SYS

Job description

The ideal candidate has experience in maintaining AV systems and a commitment to exceptional customer service. This position offers competitive salary and comprehensive benefits.

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