Healthcare Intake & Scheduling Specialist

SilkRoad; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Bay Ridge location in Brooklyn, NY. This front-line role handles patient greeting, call handling, appointment scheduling, and general administrative duties to support practice operations.

The successful candidate will have strong organizational and communication skills, the ability to manage multiple tasks, and a commitment to patient experience.

Qualifications

• High School Diploma required and excellent organizational, interpersonal and verbal and written communications skills.
• Light, accurate keyboarding skills; ability to multitask in a team environment.

Responsibilities

• Schedules appointments for visits and procedures; manages waitlists and communications to patients.
• Answers calls, takes messages, and routes inquiries to the appropriate contact.
• Releases medical records in HIPAA compliant manner; maintains confidentiality.
• Greets patients and assists with scheduling tasks and promotes MyChart.
• Prepares routine letters and forms; coordinates with physicians and staff.

Education

High School Diploma

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) for the Bay Ridge location in Brooklyn, NY. This front-line role handles patient greeting, call handling, appointment scheduling, and general administrative duties to support practice operations.

The successful candidate will have strong organizational and communication skills, the ability to manage multiple tasks, and a commitment to patient experience.