Front Desk & Scheduling Specialist – Intake

NYU Langone Hospitals; New York (NY); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Benefits package

Wellness program

Employee resource groups

Job summary

NYU Langone Health seeks a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Fort Hamilton. You will greet patients, answer calls, schedule appointments and perform front-end registration duties to support practice operations.

The role requires a High School Diploma and strong organizational, interpersonal, and communication skills with a customer service focus. You will work within NYU Langone Health's mission to improve patient care and experience.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal/written communication skills.
• Strong customer service orientation required.

Responsibilities

• Greet patients and answer calls to support operations.
• Schedule patient appointments and manage waitlists.
• Obtain authorizations and handle messages and faxes promptly.
• Communicate scheduling instructions and patient status clearly.
• Maintain patient confidentiality and HIPAA compliance in EPIC.
• Assist with front-end registration and onboarding processes.

Skills

High School Diploma

Organizational skills

Interpersonal skills

Customer service

Verbal and written communication

Education

High School Diploma

Job description

NYU Langone Health seeks a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Fort Hamilton. You will greet patients, answer calls, schedule appointments and perform front-end registration duties to support practice operations.

The role requires a High School Diploma and strong organizational, interpersonal, and communication skills with a customer service focus. You will work within NYU Langone Health's mission to improve patient care and experience.