Patient Access & Scheduling Coordinator

NYU Langone Health; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Fort Hamilton. The role supports front-end administrative tasks, including greeting patients, answering calls, scheduling appointments, and handling various office duties to ensure smooth practice operations.

The successful candidate will assist with patient access, maintain calendars, and coordinate with physicians and staff while upholding patient experience standards and HIPAA compliance.

Qualifications

• High School Diploma required.
• Strong organizational and verbal/written communication skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Schedule appointments for visits, treatments, and procedures.
• Obtain authorizations for services as needed.
• Answer calls, take messages, and route inquiries to the right contacts.
• Manage physician calendars and send calendar invites.
• Maintain patient access and ensure timely patient communication.

Skills

Customer service

Scheduling

Communication

Multitasking

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Fort Hamilton. The role supports front-end administrative tasks, including greeting patients, answering calls, scheduling appointments, and handling various office duties to ensure smooth practice operations.

The successful candidate will assist with patient access, maintain calendars, and coordinate with physicians and staff while upholding patient experience standards and HIPAA compliance.