Patient Access & Scheduling Coordinator

NYU Langone Health; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Fort Hamilton. The role involves greeting patients, handling calls, scheduling appointments, and performing general administrative duties to support practice operations.

Applicants should have excellent organizational and communication skills, plus basic computer skills and a customer-focused mindset. This full-time position emphasizes patient access and efficient front-office workflows.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Strong customer service orientation.
• Basic knowledge of word processing, spreadsheets and Internet applications.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers phones and screens calls; takes messages.
• Obtains authorizations for services.
• Releases medical records in accordance with HIPAA and ROI procedures.
• Manages physician calendars and sends calendar invites.
• Promotes MyChart signup.
• Receives and routes messages to appropriate staff.
• Organizes and distributes mail and faxes.

Skills

Organizational skills

Interpersonal skills

Verbal and written communication

Customer service

Multi-tasking

Education

High School Diploma

Tools

Word processing

Spreadsheet

Internet applications

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Fort Hamilton. The role involves greeting patients, handling calls, scheduling appointments, and performing general administrative duties to support practice operations.

Applicants should have excellent organizational and communication skills, plus basic computer skills and a customer-focused mindset. This full-time position emphasizes patient access and efficient front-office workflows.