Medical Office Intake & Scheduling Specialist

SilkRoad; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health in Brooklyn, NY seeks a Secretary I-Intake/Scheduler (FGP) to support front-end operations, greet patients, answer calls, schedule visits and procedures, and handle routine communications and forms as needed.

You will manage physician calendars in EPIC, coordinate referrals and authorizations, promote MyChart usage, and ensure accurate patient information while maintaining HIPAA compliance and delivering a positive patient experience.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Light keyboarding and basic computer skills; scheduling software experience preferred.

Responsibilities

• Schedule appointments for visits, treatments, and procedures.
• Answer calls, take messages, and route to appropriate contacts.
• Manage patient intake and readiness for appointments; promote MyChart usage.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma

Tools

Epic

MyChart

Job description

NYU Langone Health in Brooklyn, NY seeks a Secretary I-Intake/Scheduler (FGP) to support front-end operations, greet patients, answer calls, schedule visits and procedures, and handle routine communications and forms as needed.

You will manage physician calendars in EPIC, coordinate referrals and authorizations, promote MyChart usage, and ensure accurate patient information while maintaining HIPAA compliance and delivering a positive patient experience.