Healthcare Front Office Coordinator & Patient Concierge

Midwest Cardiovascular Institute; Orange Park (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Company Paid Disability Insurance

Health insurance

Company Paid Life insurance

Paid time off

Vision insurance

Wellness Program

Job summary

Midwest Cardiovascular Institute is seeking a friendly receptionist to greet patients and visitors, schedule appointments, register new patients, and handle inquiries.

The role requires proficient Microsoft Office and patient management software, strong communication, and the ability to keep medical records confidential while supporting clinical staff.

This is a full-time, on-site position offering benefits such as health and vision insurance, paid time off, and a supportive team environment.

Qualifications

• Experience as a receptionist, preferably in healthcare.
• Proficient in Microsoft Office and patient management software.
• Excellent verbal communication and customer service skills.
• Ability to handle sensitive information confidentially.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Schedule patient appointments and manage the calendar.
• Register new patients and update demographics.
• Answer incoming calls and handle inquiries.
• Maintain patient records and ensure confidentiality.
• Coordinate with medical staff to ensure smooth patient flow.
• Process payments for co-pays and uninsured visits.
• Perform other administrative duties as needed.

Skills

Receptionist experience

Verbal communication

Customer service

Confidentiality

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Patient management software

Job description

Midwest Cardiovascular Institute is seeking a friendly receptionist to greet patients and visitors, schedule appointments, register new patients, and handle inquiries.

The role requires proficient Microsoft Office and patient management software, strong communication, and the ability to keep medical records confidential while supporting clinical staff.

This is a full-time, on-site position offering benefits such as health and vision insurance, paid time off, and a supportive team environment.