Patient Experience & Scheduling Coordinator

Midwest Periodontics; Sioux Falls (SD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fridays off

Paid Holidays

401(K)

Health and vision insurance

Uniform stipend

Job summary

Midwest Periodontics is seeking an organized and caring front desk administrator to greet patients, verify information, and check in for appointments. You will answer calls, collect insurance data and payments, and maintain a smooth daily schedule while delivering a positive first impression to patients and families.

The role requires strong communication, attention to detail, and teamwork in a fast-paced dental clinic environment.

Qualifications

• Greeting patients warmly and communicating clearly and professionally.
• Accurate transcription of patient records and financial information.
• Ability to engage in financial arrangements with patients and uphold policies.
• Ability to multitask efficiently while maintaining accuracy.
• Dependable team player with a collaborative mindset.

Responsibilities

• Greet and welcome patients and families
• Verify information and check-in patients for their appointments
• Answer and direct telephone calls
• Ensures efficiency in the daily schedule
• Collect insurance information and payments
• Provide patients and family members with a positive first impression and experience
• A variety of office administrative tasks/duties
• Maintain a friendly, professional clinic atmosphere

Skills

Kind and Personable

Detail-oriented

Confident

Multitasking

Reliable

Team-driven

Patient-focused

Tools

Typing Proficiency

Office Software

Job description

Midwest Periodontics is seeking an organized and caring front desk administrator to greet patients, verify information, and check in for appointments. You will answer calls, collect insurance data and payments, and maintain a smooth daily schedule while delivering a positive first impression to patients and families.

The role requires strong communication, attention to detail, and teamwork in a fast-paced dental clinic environment.