Healthcare Front Desk & Patient Services Specialist

Cardiovascular Institute of the South; Lafayette (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance plans

Dental insurance coverage

Vision insurance coverage

401(k) with company match and profit‑p

Disability coverage (short/long-term)

Life insurance for you and your family

Training and educational resources

Annual merit-based increases

Eight company-paid holidays

Company events and Spirit Days

Employee Assistance Program (EAP) for

Job summary

Cardiovascular Institute of the South is seeking a friendly, detail-oriented Front Desk/Patient Services team member to support patient check-in, scheduling, and records management in a healthcare setting.

You will greet patients, manage appointments, verify insurance, and ensure HIPAA-compliant handling of sensitive information while collaborating with physicians and staff to maintain smooth clinic operations.

Qualifications

• Front desk experience in healthcare preferred.
• Strong customer service and communication skills.
• Knowledge of HIPAA privacy and security standards.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and families in a friendly, professional manner.
• Answer phone calls and respond to appointment-related inquiries.
• Schedule, confirm, and reschedule appointments as needed.
• Verify insurance, collect co-pays and patient balances, and support billing processes.

Skills

Customer service

Interpersonal communication

Organization

Time management

Attention to detail

Professional demeanor

Education

High School

Job description

Cardiovascular Institute of the South is seeking a friendly, detail-oriented Front Desk/Patient Services team member to support patient check-in, scheduling, and records management in a healthcare setting.

You will greet patients, manage appointments, verify insurance, and ensure HIPAA-compliant handling of sensitive information while collaborating with physicians and staff to maintain smooth clinic operations.