Healthcare Front Desk Specialist – Welcoming & Organized

Advocare,-LLC

Basking Ridge (NJ)

On-site

USD 23,000 - 32,000

Part time

12 days ago

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Benefits offered by this job

Multiple medical and prescription plan
Dental and vision care
Health Savings Accounts
Flexible Spending Accounts
Disability insurance

Job summary

Advocare, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients and manage front-office communications. The role supports administrative and scheduling functions while maintaining a professional, welcoming environment for patients, staff, and visitors.

Responsibilities include answering calls, scheduling appointments, collecting co-pays, and preparing charts. Proficiency in Microsoft Office and familiarity with EMR are preferred in a fast-paced clinical setting.

Qualifications

  • High School Diploma or equivalent required.
  • 2–3 years front desk or medical office experience required.
  • Familiarity with electronic medical records (EMR).

Responsibilities

  • Answer incoming calls on a multi-line system with professionalism.
  • Schedule and confirm patient appointments.
  • Transfer calls and take accurate messages per office procedures.
  • Greet patients and visitors and notify the appropriate team member of arrival.
  • Collect and post co-pays and communicate outstanding balances.
  • Check patients out and follow proper check-out protocols.
  • Notify the doctor if a patient cancels.
  • Type correspondence and office memos as directed.
  • Prepare charts, gather paperwork, and print daily appointment schedules.

Skills

Excellent customer service
Communication skills
Professionalism/confidentiality
Interpersonal skills
Detail-oriented/multitasking
Microsoft Office

Education

High School Diploma or equivalent
2-3 years front desk/medical office experience

Tools

EMR familiarity

Job description

Advocare, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients and manage front-office communications. The role supports administrative and scheduling functions while maintaining a professional, welcoming environment for patients, staff, and visitors.

Responsibilities include answering calls, scheduling appointments, collecting co-pays, and preparing charts. Proficiency in Microsoft Office and familiarity with EMR are preferred in a fast-paced clinical setting.

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