Healthcare Front Desk & Scheduling Specialist

Humana, Inc.; Georgia; Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Parental and caregiver leave

Life insurance

Disability insurance

Zusammenfassung

Humana's CenterWell Senior Primary Care unit seeks a Receptionist to manage front desk operations in a healthcare setting. You will greet patients, schedule appointments, answer inquiries, and maintain patient records using EMR and CRM systems.

You will support the medical team with administrative tasks, manage billing and copays, and ensure a tidy, well-stocked reception area while delivering a welcoming patient experience. This role involves routine, patterned work and collaboration with staff.

Qualifikationen

• High School Diploma or GED with knowledge of Medical Terminology.
• 1+ year healthcare experience preferred; strong customer service background acceptable.
• Knowledge of MS Office required.

Aufgaben

• Greet patients and visitors at the front desk.
• Schedule appointments and coordinate with medical staff.
• Maintain patient records in EMR and CRM systems.
• Handle billing and copays.
• Answer inquiries and manage phone calls.
• Keep reception area clean, organized, and stocked with supplies.
• Provide administrative support and manage office inventory.

Kenntnisse

Customer service

Phone etiquette

Multitasking

Attention to detail

Ausbildung

High School Diploma or GED

Tools

MS Office

Jobbeschreibung

Humana's CenterWell Senior Primary Care unit seeks a Receptionist to manage front desk operations in a healthcare setting. You will greet patients, schedule appointments, answer inquiries, and maintain patient records using EMR and CRM systems.

You will support the medical team with administrative tasks, manage billing and copays, and ensure a tidy, well-stocked reception area while delivering a welcoming patient experience. This role involves routine, patterned work and collaboration with staff.