Healthcare Front Desk & Scheduling Coordinator

Baptist Health System; Katy (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Tenet Physician Resources in Texas is seeking a non-exempt front office professional for a physician practice. You will greet patients, answer calls, schedule appointments, collect demographics and verify insurance, supporting a smooth patient flow.

You will check in/out patients, assist with referrals, process co-pays and postings, handle billing tasks, and educate patients about the portal while upholding HIPAA standards and the organization's policies within a collaborative orthopedic group

Qualifications

• High school diploma or equivalent required; an associate degree is preferred.
• Healthcare experience is preferred; familiarity with medical office processes is a plus.
• AHA BLS certification is required.

Responsibilities

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process.
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Medical office administration

HIPAA privacy

Data entry

Education

High school diploma or equivalent

Associate degree

Tools

EHR systems

Billing software

Appointment scheduling software

Job description

Tenet Physician Resources in Texas is seeking a non-exempt front office professional for a physician practice. You will greet patients, answer calls, schedule appointments, collect demographics and verify insurance, supporting a smooth patient flow.

You will check in/out patients, assist with referrals, process co-pays and postings, handle billing tasks, and educate patients about the portal while upholding HIPAA standards and the organization's policies within a collaborative orthopedic group