Healthcare Front Desk & Scheduling Coordinator

University of Maryland Medical System Corporation; Easton (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

Shore Medical Group Cardiology Practice, part of the University of Maryland Medical System, seeks a friendly front desk associate to support outpatient operations. The role involves scheduling, registration, insurance verification, and patient coordination across several Maryland locations on the Eastern Shore.

Under moderate supervision, you will manage patient flow, collect co-pays, update demographic data, and maintain clean, prepared exam rooms between visits. Some travel may be required.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of customer service experience is required.
• 1 year of front-desk experience is preferred.
• Healthcare environment experience preferred.
• Certification in scheduling and registration preferred.

Responsibilities

• Answer phones and greet visitors; provide general information.
• Verify patient demographic and insurance information prior to visits.
• Enter patient data and register patients at each visit.
• Process co-pays and patient-responsible charges.
• Schedule physician visits and maintain appointment calendars.
• Process referrals and notify clinical staff of arrivals.
• Prepare examination rooms and maintain tissue, supplies, and cleanliness.

Skills

Customer service

Interpersonal communication

Patient information systems

Education

High School Diploma or GED

Tools

Scheduling software

Job description

Shore Medical Group Cardiology Practice, part of the University of Maryland Medical System, seeks a friendly front desk associate to support outpatient operations. The role involves scheduling, registration, insurance verification, and patient coordination across several Maryland locations on the Eastern Shore.

Under moderate supervision, you will manage patient flow, collect co-pays, update demographic data, and maintain clean, prepared exam rooms between visits. Some travel may be required.