Medical Practice Scheduler & Front Desk Specialist II

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 35,000 - 52,000; Full time

Job summary

University of Maryland Faculty Physicians Inc. seeks a detail-oriented medical office assistant to schedule patient appointments, register demographics and insurance, greet visitors, and collect co-pays.

The role requires 2–3 years of related experience and proficiency with medical terminology and billing systems. Responsibilities include managing referrals, verifying insurance, and ensuring accurate data entry while maintaining a courteous, professional front-desk presence for patients and

Qualifications

• H.S. diploma or GED required.
• 2–3 years of medical office experience preferred.
• Basic accounting principles understood.
• PC proficiency required.
• Strong customer service and data entry skills essential.
• Knowledge of IDX or similar billing system and medical terminology preferred.

Responsibilities

• Manage provider schedules and schedule appointments accurately.
• Handle cash collection and patient payments per policy.
• Verify patient demographics and insurance information.
• Assist with pre-visit activities and referrals.
• Input pre-authorization and demographic data in IDX system.

Skills

Data entry

Customer service

PC literacy

Medical terminology

Billing knowledge

Education

High school diploma or GED

Tools

IDX scheduling system

GE Front Desk Credit Card Module

Job description

University of Maryland Faculty Physicians Inc. seeks a detail-oriented medical office assistant to schedule patient appointments, register demographics and insurance, greet visitors, and collect co-pays.

The role requires 2–3 years of related experience and proficiency with medical terminology and billing systems. Responsibilities include managing referrals, verifying insurance, and ensuring accurate data entry while maintaining a courteous, professional front-desk presence for patients and